Clinical Operations

Governance-level clinical oversight concepts for demonstration and requirement discussion.

Requirement Discovery Required

Clinical workflow scope to be confirmed.

This module illustrates the governance view of clinical services only. HealthGovern is not an electronic medical record, does not hold patient charts, and does not replace clinical systems. Detailed clinical workflows, data sources and safety measures will be defined with clinical stakeholders during requirements discovery.

Clinical Audits Completed

9

Patient Safety Incidents

11

Hand Hygiene Compliance

94%

Open Clinical Actions

6

Illustrative clinical governance flow

Clinical ServiceActivity SignalClinical AuditSafety ReviewRisk / Incident LinkImprovement ActionCommittee Reporting

Clinical services overview

Illustrative service-level view — no patient-identifiable information

Oncology Day UnitMelbourne Healthcare CentreAmelia Clarke412 episodes this quarterNo severe incidents
Emergency CareMelbourne Healthcare CentreClinical Director3,180 presentations2 moderate incidents
Infusion ServicesSydney Healthcare CentreClinical Nurse Consultant980 episodes1 equipment incident
RehabilitationBrisbane Healthcare CentreOliver Grant640 episodes1 minor fall

In scope for this prototype

  • Service-level governance and oversight concepts
  • Links from clinical services to risks, incidents and audits
  • Clinical audit and safety improvement reporting
  • Committee reporting of clinical governance outcomes

Explicitly out of scope

  • Patient charts, clinical notes or medical records
  • Prescribing, dispensing or administration transactions
  • Diagnostic results or imaging
  • Bed management, rostering or hospital resource planning